Every review below names the document, the language pair and the turnaround — the details that tell you whether an agency can handle your job, and the details a vague testimonial leaves out. Read the four-star ones too, then decide.
Average across all services
Based on 53+ reviews
Honest feedback from individuals and businesses who trust our translation services — the document, the language pair and how it went.
My academic transcript needed English into Malay for an embassy submission. What worried me was the grading table — the original uses a scale that does not exist here. They kept the table structure and added a bracketed note explaining…
Sent a photo of my Chinese driving licence over WhatsApp at 9 in the morning. Quote in ten minutes, certified PDF before lunch, Traffic Police accepted it the same afternoon. I had budgeted three days.
Sinhala to English marriage certificate. I had been quoted almost double elsewhere and told a week because Sinhala is rare. Three days at the normal rate. Every name transliteration matched our passports, which is the part that usually goes wrong.
Six documents for a family PR application — two birth certificates, marriage certificate and three supporting letters. The volume discount was applied without me asking. ICA took the whole bundle first time. The coordinator also told me one document did…
Work was accurate and MOM accepted it. My issue was that I sent documents on a Saturday evening and did not realise nothing moves until Monday, so my 48 hours became four days. That is on me for not reading…
Affidavit and two exhibits for a State Courts hearing. The exhibits were photocopies of photocopies and some stamps were barely visible. Rather than guessing, they marked each as an illegible seal with a description of its position. Opposing counsel raised…
Degree certificate and transcript from an Indian university for a Master's application. The university wanted credit hours mapped to their system. They kept the original values and added the conversion note separately — exactly what admissions asked for.
Korean incorporation documents and two board resolutions for an ACRA filing. The glossary impressed me — our company name and the directors' titles were identical across all four documents. Our corporate secretary said it was the cleanest set she had…
Medical discharge summary and prescription list for an insurance claim. I expected to have to correct things. I did not have to correct anything.
Audit report and three years of financial statements for an IRAS matter. Numbers, dates and account descriptions matched line for line. They kept the original table layout, which mattered because our accountant was cross-referencing page by page.
Burmese birth certificate for my son's dependant pass. I had heard Burmese translators are hard to find here. Two days, standard rate, no issues at ICA. Hard copy arrived by courier the next morning at no charge.
Russian police clearance translated well and accepted by ICA. Four stars because the first draft shortened my patronymic. I flagged it, they corrected it within two hours and did not charge — but I would rather it had been right…
Power of attorney needing notarisation for use in Malaysia. They explained clearly that certification alone would not be enough and arranged the notary themselves. Four working days total. I had no idea how any of this worked and did not…
I sent phone photos in bad lighting and expected to be told to rescan. They said two of four were fine and asked me to retake only the other two, with a note on avoiding glare. Saved me a trip…
Twenty-two supplier contracts for a Japanese acquisition. They set the terminology list first and had us approve it before starting, so there was no rework at the end. Delivered in six days against a schedule of eight. Monthly invoicing arranged…
Send a photo of your document and we will come back with a fixed price, a firm delivery date and confirmation of what your authority actually requires. Nothing charged until you approve it.
Reported per service rather than rolled into one number, so a strong average in one area cannot hide a weaker one in another.
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Each review links to a completed job reference, which is why every one names the document, language pair and turnaround.
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53 people above sent a document and got it accepted. Send yours and find out the price and the date before you commit to anything.